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The unit clerk, who sits across from the main elevator on each floor, provides clerical support, maintains family contact information, arranges meetings between you, your family and the care team, delivers your mail, helps with maintenance/repair requests and provides general information to family members and visitors.
Baycrest volunteers are here to make your stay more enjoyable. They spend time in the neighbourhoods, visiting, helping with meals and recreational programs and lending out books and other materials. Volunteers also work in many Baycrest facilities, including the Creative Arts Studio, the Gift Shop and the Women’s Auxiliary Café (also referred to as Second Cup).
Food servers are on hand in the dining room to help you select your food and have an enjoyable mealtime experience.
Housekeepers ensure that your room, and neighbourhood, stay safe and clean.
Porters help staff by escorting residents to certain programs and appointments.
Baycrest is an academic health sciences centre fully affiliated with the University of Toronto and therefore students train at Baycrest as a result of our affiliation with the UofT and several other universities and colleges. You and your family may meet students assigned to work with a Baycrest professional as a part of their educational experience. The students are fully supervised and will be introduced to you if they are to participate in any part in your care.