Apotex Centre Handbook for Residents and Families Your New HomeYour Personal SecurityThe Care TeamYour FamilyPrivate CompanionsFinancial ArrangementsMedical Services and Your HealthSpecialized Clinics and ServicesThree Meals a Day and Much MoreStaying ConnectedGetting AroundShops and ServicesPrograms for YouOur Special EnvironmentWheelchair ServicesCommunicating Your Needs and InterestsYour Rights and ResponsibilitiesApotex Centre Handbook IndexDownload the Apotex Handbook (pdf format)

Other Options

To ask a question or raise a concern with someone outside Baycrest, you may contact a representative of the provincial Ministry of Health and Long-Term Care (Toronto Region) by calling 416-327-8952 or call the Ministry’s information hot line at 1-866-434-0144.

 

 

Communicating Your Needs

• Voicing Your Opinions
• Residents’ Advisory Council
• Family Floor Groups
• Family Advisory Council
• Suggestion Boxes/Speak Your Mind Forms
• Ombudsperson
• Other Options