Removal of Personal Belongings

When a resident is permanently discharged or transferred, the Ministry of Health requires Baycrest to make the bed in the Apotex Centre available as soon as possible. (This does not apply in the case of a resident who is being treated outside the Apotex Centre and is expected to return.)

We understand how difﬁcult such events are for family members. But we also feel families will appreciate having this information and knowing their options in advance:

We must ask that the resident’s personal belongings be packed and physically removed within two days.
If the family is unable to attend to this matter personally within this period of time, they may send someone else to perform this task. However, for security reasons, family members must notify the unit clerk and supply the name of the authorized person.
As an alternative, Baycrest staff will pack personal items and place them in temporary storage for up to 14 days. There is no charge for this service. After the 14th day, we will continue to store the items, but there will be a charge. We will notify the family’s designated contact person that this has been done and explain how to gain access to the resident’s belongings.

A detailed policy on removal of personal belongings is provided by the Finance Department at the time of admission and the policy is posted on the Baycrest web site at www.baycrest.org.

Medical Services and Your Health