Apotex Centre Handbook for Residents and Families Your New HomeYour Personal SecurityThe Care TeamYour FamilyPrivate CompanionsFinancial ArrangementsMedical Services and Your HealthSpecialized Clinics and ServicesThree Meals a Day and Much MoreStaying ConnectedGetting AroundShops and ServicesPrograms for YouOur Special EnvironmentWheelchair ServicesCommunicating Your Needs and InterestsYour Rights and ResponsibilitiesApotex Centre Handbook IndexDownload the Apotex Handbook (pdf format)

Keys

Your room is equipped with a drawer and cupboard that can be locked. Even so, we advise you NOT to store cash, valuable jewellery or important documents anywhere in your room. We also recommend that keys to the drawer and cupboard not be left in your room – instead, keep them with you or give them to a family member or trusted friend who visits on a regular basis.

In order to receive keys to the locked drawer and cupboard, you must make a $50 deposit at the Cashier’s Office (located on the second floor of the hospital) where you will be issued a receipt for this amount. The money will be refunded to you when you leave the Apotex centre and return the keys along with your receipt.

If a key is lost, the unit clerk will explain the process for getting a replacement key. You will be asked to make a refundable deposit at the Cashier’s Office, get a receipt and give this receipt to the unit clerk. At that time, the clerk will contact our Physical Plant department and a replacement key will be issued.

The key to the locked glass cabinet outside your room is held in a secure location by the unit director or unit clerk. When you or a family member would like to access the cabinet, please ask the unit director or unit clerk to unlock and then re-lock it for you. 

 

 

 

Your Personal Security

• Keys
• Valuables
• Security Department
• Lost and Found
• In Case of Emergency
• Staff Identification Badges
• Identification Bracelets
• Our Smoke-Free Environment
• In Case of Fire
• Alcohol