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All About Visitors


Visitors are always welcome to join you in your room or the public areas of Baycrest. However, we ask that visitors consider other residents and staff.

  • We ask that family and friends NOT visit in common areas or floor hallways after 8 p.m., since many residents are settling in to get their rest.
  • If visitors are ill or simply not feeling well, we ask them not to visit Baycrest until they are feeling better. All visitors are required to wash their hands frequently and  use the hand sanitizer dispensers located at building entrances and throughout Baycrest.
  • All visitors are asked to stop and read the self-screening information posted at all entrances. This is extremely important, since elderly residents are especially vulnerable if exposed to infectious illnesses that would be considered mild in younger, healthier individuals.
  • We ask visitors to read notices about any current outbreaks of infectious illness and to respect any requests from our Infection Prevention and Control staff asking you to limit visiting, to wash your hands or to wear protective gowns or gloves. Such notices may be posted at building entrances, on specific floors of the Apotex Centre and/or outside rooms which are affected. During an outbreak of infectious illness, information will be posted on the Family page of the Baycrest web site and can also be accessed by calling our Hotline at 416-785-2500 ext. 4444.
  • Family members and other visitors should be aware that all entrances and exits of the Apotex Centre are locked after 9 p.m.
  • Visitors who come to the building after 9 p.m. should use the Khedive Avenue entrance or use the intercom system.
  • Visitors who wish to leave the building after 9 p.m. must use the Khedive Avenue entrance or go to the information desk located on the main floor of the Apotex Centre and dial ext. 2130.