The Baycrest Hospital Handbook for Patients and Families About Baycrest HospitalAbout Complex Continuing CareThe Care TeamMedical Services and Your HealthYour FamilyLife at Baycrest HospitalYour Personal SecurityPrivate CompanionsFinancial ArrangementsSpecialized Clinics and ServicesThree Meals a Day and Much MoreStaying ConnectedGetting AroundShops and ServicesPrograms Just for YouOur Special EnvironmentWheelchair ServicesCommunicating Your Needs and InterestsYour Rights and ResponsibilitiesIndexDownload the Hospital Handbook (pdf format)

Voicing Your Opinions

We encourage patients and family members to express their opinions – compliments as well as concerns. Please bring any questions or concerns directly to your Nurse Manager or Registered Nurse or to another member of your Care Team. It may be that they aren’t aware of your concerns, and simply sharing them may be the quickest way to resolve a problem.   Here are some other ways to communicate:
 

 

 

Communicating Your Needs and Interests

• Voicing Your Opinions
• Patients’ Advisory Council
• Family Floor Groups
• Family Advisory Council Representatives
• Suggestion Boxes/ Speak Your Mind Forms
• Ombudsperson
• Other Options