The Baycrest Hospital Handbook for Patients and Families About Baycrest HospitalAbout Complex Continuing CareThe Care TeamMedical Services and Your HealthYour FamilyLife at Baycrest HospitalYour Personal SecurityPrivate CompanionsFinancial ArrangementsSpecialized Clinics and ServicesThree Meals a Day and Much MoreStaying ConnectedGetting AroundShops and ServicesPrograms Just for YouOur Special EnvironmentWheelchair ServicesCommunicating Your Needs and InterestsYour Rights and ResponsibilitiesIndexDownload the Hospital Handbook (pdf format)

Our Gift Giving Policy

While we appreciate positive feelings of gratitude from patients and family members, Hospital staff and volunteers are not allowed to accept gifts or tips of any kind. If you wish to show your appreciation, a personal or written thank-you is always welcome. You may also make a donation in the person’s honour to the Baycrest Foundation by contacting them at 416-785-2500 extension 2875. The Foundation will notify the helpful staff member or volunteer to let them know about your expression of appreciation.

Patients and family members are invited to participate in our Employee Recognition and Rewards program which bestows monthly and annual awards to staff who have been nominated in the categories of Outstanding Service, Exceptional Acts of Kindness, Outstanding Innovation, and Excellence in Leadership. Nomination forms can be found beside the Speak Your Mind boxes on the main floor of the Hospital.

 

 

Your Rights and Responsibilities

• Patients’ Responsibilities
• Patients’ Rights
• Our Gift Giving Policy
• “Least Use” of Restraints
• Zero Tolerance Abuse Policy
• Patients’ Bill of Rights and Responsibilities