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Patients’ Responsibilities


As in all human societies, individuals have not only rights but also obligations and responsibilities to one’s fellow patients and to the management of the facility in which one is receiving care.

  1. Every patient has the responsibility to observe the rules and regulations of Baycrest in effect at the time of admission to any program and as altered from time to time.
  2. Every patient has the responsibility to treat one’s fellow patients and staff with courtesy and consideration, and to bear in mind their rights at all times.
  3. Every patient has the responsibility to observe at all times the no smoking regulations for one’s own protection and that of other patients and staff.
  4. Every pateint has the responsibility to participate always, and with promptness, in fire and disaster drills.
  5. Every patient has the responsibility to use with care all supplies, linens and furnishings, just as if they were one’s own. 
  6. Every patient has the responsibility to provide truthful information to the appropriate Baycrest staff and administration concerning all aspects of his or her mental, physical and financial status, and to keep them informed of any change in these.
  7. Every patient has the responsibility to consider that other patients may require more assistance, and more urgently, than oneself. One cannot always be served first.
  8. Every patient has the responsibility to report promptly anything he or she feels needs attention, i.e., safety hazards, security, or anything one feels is not right.
  9. Every patient has the responsibility to give the nurse manager, department head or any of the administrative staff an opportunity to correct a complaint or grievance by speaking to them directly. If one does not get satisfaction within a reasonable time, write or go to an elected officer of the patients’ council or contact the Client Representative to seek assistance with resolution of your concern.
  10. Every patient has the responsibility to leave word, in accordance with Baycrest policy, when leaving the unit. This is for one’s own benefit and safety.
  11. Patients and staff also have the right: To expect all patients to be advised of the above responsibilities and to assume that all patients will fulfil the above responsibilities.