Programs and Services A good place to start

A Good Place to Start

Many people find it difficult to navigate the health, long-term care and social service system. If you need information to help you make informed decisions for yourself or a loved one, Baycrest’s Seniors Counselling and Referral Service can help you get started.

These services are free of charge and include:

• Information and Referral Services to older adults, their family members, community members and other service providers.
• Counselling and support for older adults and their families, helping them cope with the stresses of aging, illness or disability. They will help clients and their families develop an effective service plan and provide on-going follow-up.
• Caregiver services through groups. Social workers offer information, consultation, counselling and education supports.
• Services for pre-admission to the Apotex Centre. Social workers are assigned cases from the Community Care Access Centre (CCAC) waitlist several months prior to a bed offer and will support seniors and their families to help them make informed decisions regarding placement.

Want to know more?
For more information or to make an appointment: call 416 785-2500,extension 2223, Monday to Friday, between 9 a.m. and 5 p.m. The office is located on the main floor of Baycrest Hospital (near the elevators). These services are free of charge.