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Seniors' Counselling and Referral Services

Seniors Counselling and Referral helps seniors and families to navigate, make informed decisions and access Baycrest and community supports. Theirs are the friendly and helpful voices you will hear on the phone when you make the initial inquiry about any Baycrest service.

Social workers will provide:

Information and Referral Services to older adults, their family members, community members and other service providers.
Counselling and support for older adults and their families, helping them cope with the stresses of aging, illness or disability. They will help clients and their families develop an effective service plan and provide on-going follow-up.
Caregiver services through groups. Social workers offer information, consultation, counselling and education supports.
Services for pre-admission to the Apotex Centre. Social workers are assigned cases from the Community Care Access Centre (CCAC) waitlist several months prior to a bed offer and will support seniors and their families to help them make informed decisions regarding placement.

Seniors Counselling and Referral offices are located on the First Floor Baycrest Hospital. The main hospital phone number is 416.785.2500. The Social Workers are:

Beverly Adler, (Senior Social Worker), Ext. 2308
Kathleen Connolly, Ext. 2332
Elaine Kohn, Ext. 2998
Sylvia Nathanson, Ext. 2252
Andrea Wynn, Ext. 2253

Where do Social Workers Work?