Program Services

Behavioural Support for Seniors

Services of the Behavioural Support for Seniors Program

As lead for the project, Baycrest is working together with many community partners, and bringing together all parts of the system involved in caring for seniors with behavioural challenges. The goal of the Behavioural Support for Seniors Program is to collaboratively implement Behavioural Supports Action Plan within the Toronto Central LHIN’s catchment area.

For healthcare professionals: Overview


The Behavioural Support for Seniors Program is comprised of the following

Transitional Behavioural Support Unit (T BSU)

Located at Baycrest, this 23-bed, specialized transitional unit provides support for individuals whose behaviours have become unmanageable in their current setting. The client’s behaviours are stabilized until they are able to be returned to their home. Eligibility is determined by the Toronto Central Community Care Access Centre (CCAC). The average length of stay is four months.

For healthcare professionals:
T-BSU Fact Sheet


Community Behavioural Support Outreach Team (C BSOT)

A community-based outreach team enabling inter-agency collaboration with community partners to deliver a continuum of care, caregiver support and skills training. Three specialized clinicians with behavioural support expertise work with the Community Care Access Centre (CCAC) and other community partners.

Referral form

Families and caregivers
FAQ

Information sheet

Healthcare provider and community partners
FAQ
Information sheet


Long-Term Care Behavioural Support Outreach Team
(LTC BSOT)

A specialized team comprised of an advance practice nurse, registered nurses and personal support workers helping seniors with unmanageable behaviours who are living in long-term care homes. By modeling different a approaches and techniques for interacting and caring for older residents, the goal for this team is to work with staff in all long-term care homes to build behavioural support models. The LTC BSOT responds to case-by-case requests from Geriatric Mental Health Outreach Teams, Psychogeriatric Resource Consultants and long-term care homes.

Fact sheet
Referral form


Crisis Mobile Service Enhancement

An expanded mobile crisis team, provided throughout the TC LHIN by Woodgreen Community Services, to ensure older adults receive the support they need.


Education and Training Consortium

A wide range of integrated and coordinated education and training to enhance knowledge and expertise of caregivers, primary care practitioners, long-term care staff, community health service providers and acute care personnel. The consortium is comprised of the Reitman Centre at Mount Sinai Hospital, The Regional Geriatric Program and The Alzheimer’s Society of Toronto and Baycrest.


See a list of helpful links

For information about the BSSP:
Information line: 416-785-2500, ext. 2005
Email: behaviouralsupport@baycrest.org

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