Communication Strategies

communication strategiesCommunication Strategies for use with Individuals with Hearing Loss

Optimizing Hearing:

  • Speak slowly and clearly
  • Speak slightly louder than normal; do not shout
  • Keep sentences short and simple
  • Paraphrase sentences you have to repeat
  • Eliminate or reduce background noise or music where possible
  • In groups, have only one speaker at a time

Use of Visual Cues:

  • Face the person to whom you are speaking
  • Ensure that the room is well-lit and your face is clearly visible to facilitate speech reading.
  • While speaking, keep hands and other objects away from your face Write key words if necessary

Some other things that help:

  • Attract the person’s attention before speaking
  • Provide context: Inform the listener of the topic of conversation and let them know when the topic has changed
  • Ensure important information has been heard correctly by asking the listener to repeat it back to you (e.g. appointment times; medication instructions)
  • When in doubt, ask the person how you can help them to understand you better