Counselling and Education

Our audiologists offer individualized hearing aid orientation, counselling and education to people with hearing loss and their loved ones and caregivers, as well as group counselling.

Individual Counselling

We offer one-on-one hearing rehabilitation with an audiologist to find the best strategies to enhance communication abilities. Individual sessions include education about communication strategies, environmental strategies, and assertiveness training. We also offer educational videos for hearing aid management.

Group Hearing Rehabilitation

New Users Group

The audiologists offer this group to all clients who have just received new hearing aids. There are four weekly one-hour group education sessions. Topics covered include:

  1. Causes of hearing loss
  2. Understanding your hearing loss
  3. Communication and coping strategies
  4. Assertiveness training
  5. Basic speech reading

Please download our rehab flyer here.

A testimony of our client, Samuel Blatt, regarding the Group Hearing Rehabilitation class.
Please download testimony here.

Hard of Hearing Club

A long-running social and educational support group for seniors at risk of social isolation because of severe hearing loss. It provides an opportunity for them to meet and discuss common problems and make new friends. Group members work together to develop and practice communication strategies to use in everyday life.