Hospital Room Accommodation
Hospital Room Accommodation Options: FAQ’s
Baycrest is pleased to offer you various accommodation options for the duration of your stay. During admission, a finance representative will ask you to make a request for your preferred accommodation.
- Standard Ward (4 beds per room, 1 shared bathroom)
- Semi-Private (2 beds per room, 1 shared bathroom)
- Private (1 bed per room, private bathroom)
What are the costs?
* Rates subject to change
How can I request a Semi-Private or Private room?
During admission, a finance representative will explain the Hospital accommodation options and request for you to indicate your room preference. You will be asked to sign our Hospital admission package and provide your insurance information. A credit card or void cheque will be requested for any balances not covered by your insurance.
If I am admitted to a Semi-Private or Private room, but request a Standard ward room, will I be charged for the time I am in the Semi-Private or Private room?
A ward room will be offered to you as soon as it is available. At that time, you will be given the option to move into the ward room or remain in your current accommodation. If you move to the ward room, you will not be charged for your time in the semi-private or private room. If you refuse to move into the ward room, you will be charged the applicable semi-private or private room rate starting from the first day you were placed in your requested accommodation.
How do I know if I am covered for a Semi-Private or Private room?
During admission, a finance representative will ask you for your private insurance information. The finance representative will then confirm your coverage and inform you of the extent of coverage and any related restrictions.
Will I be able to reserve the room of my choice?
Your room choice is not guaranteed, but we will make every effort to provide you with the room accommodation that you have requested. Hospital accommodations are assigned based on medical necessity and bed availability.
What if you are unable to accommodate my request for a Semi-Private or Private room?
If you stay in a room that is different from the type of room you requested, you or your insurance company will only be billed for the type of room you actually stay in (or the type of room you requested, whichever is less). For example, if you have requested a private room, but only a Semi-Private is available when you are admitted, you or your insurance will only be charged the Semi-Private room rate.
Who do I contact if I have any questions or concerns?
For any questions or concerns with regards to room accommodations, please contact the finance department on the second floor of the hospital building. You can also call the hospital finance representative at (416) 785-2500 ext. 6485.