About Baycrest

• Strategic plan
  • Mission, Vision, and Values
• Annual reports
• Governance
  • Annual General Meeting minutes
  • Board members
  • Board committee structure
  • Board minutes
  • Executive team
  • Policy on open board meetings
• Quality and performance
  • Accessibility
  • Accountability agreements
  • Accreditation
  • Best Practice Spotlight Organization Initiative
  • Executive Performance Management Program
  • Fiscal accountability
  • Patient safety
  • Public Sector Salary Disclosure
  • Quality Improvement Plan
• Information and privacy
  • Accessing your health record
  • Directory of Records
  • Privacy code
  • Requesting information
• Executive Speakers Bureau
• History

Information and privacy

Baycrest is dedicated to improving the journey of aging in a manner that respects the confidentiality of our patient’s privacy and strives to ensure that the information we manage can be easily accessed. As a world leader in innovations in aging, we embrace the important principles of transparency and accountability. Whenever possible, Baycrest will receive your consent for the collection, use and disclosure of your information.

The collection, use, retention and disclosure of your personal information is regulated by two Ontario statutes: the Personal Health Information Protection Act (PHIPA) and the Freedom of Information and Protection of Privacy Act (FIPPA). Our compliance and activities are overseen by the Information and Privacy Commissioner of Ontario.

Collection:
At times, Baycrest collects personal information about our patients, family members, staff, students and volunteers. The types of information we collect may include your name, contact information, age, medical history, identifying numbers or date of birth. Sometimes, your information is not collected directly but may come to Baycrest from another source, such as one of your previous health-care providers.

Use and disclosure:
We use and disclose your personal information for a variety of reasons, all of which are mandated by provincial legislation. When we use your personal information for your care, only the staff members involved in your treatment may access your records. At all times, your personal information is considered sensitive and confidential and we strive to ensure its privacy.

Accessing information:
There are many ways you may obtain information from Baycrest. Please see Accessing your Health Record or Requesting information.

Contact information
Should you have any questions about our how we protect your privacy or disclose information, please contact:

Chief Privacy Officer, Baycrest
416-785-2500 ext. 3443.