Website Privacy Policy

Website Privacy Policy


Updated January 20 2026

The information below addresses privacy as it relates to users of the Baycrest.org website (the “Website”).  For information about patient and resident privacy, please visit our Privacy page.

Automatic information collection

Like most websites, Baycrest automatically collects information as part of the standard operating process of its Website. The information collected includes your internet protocol (IP) address, cookie information and browsing actions, and patterns such as user analytics. A “cookie” means a small text file placed on your computer or device by our Website when you visit certain parts of our Website and/or when you use certain features of our Website. We use Google Analytics, Meta Pixel, CookiesYes and UserWay cookies to collect information about the use of our Website and user preferences and to customize and improve the Website and the user experience. You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of the Website may become inaccessible or not function properly. For more information on the privacy policies of Google, UserWay and Meta, please visit their respective websites.

Baycrest may share website analytics data and cookie data with its Baycrest affiliates. Personal information is not included in this data that the affiliates may have access to.

Links

Our Website may contain links to other websites, which may collect your personal information.  Baycrest assumes no responsibility for the privacy policies of those other websites. You should read the privacy policies of those websites. 

Online forms and newsletters

We collect personal information that you voluntarily submit when you submit an online form to us. We will use your email address and any personal information that you submit to us only for purposes related to your submission, unless you have expressly consented to the use of the information for additional purposes. Please do not include any personal health information or other sensitive personal information when you submit an online form through our Website. Your submission will be shared with the appropriate Baycrest personnel to address your inquiry.

When you sign up to receive a newsletter, we collect your name and email address. This information will be shared with the applicable Baycrest affiliate and staff to activate and manage your subscription. If you also signed up to receive other Baycrest communications, then Baycrest will also share your sign-up information with the applicable Baycrest affiliates and staff to inform you about additional Baycrest-related news, programs, services, events or opportunities. You may unsubscribe from any Baycrest newsletter or communication at any time by using the unsubscribe link included in the communication.

The personal information you submit will be stored on the servers of our third-party service providers WPEngine, SendGrid and/or Mail Chimp. For information on how they protect personal information, please visit their websites. 

The email functionality on our Website does not provide a completely secure and confidential means of communication. It is possible that your email communication may be accessed or viewed by another internet user while in transit to us.

Your personal information

Baycrest does not sell or trade personal information we learn from the users of our Website.

Other than as set out in this Website Privacy Policy, your personal information will not be shared with third parties unless permitted or required by law. 

Third-party websites

This Site may contain links to third-party websites or references to products or services other than those of Baycrest. Baycrest is not responsible for the privacy practices or the content of any third-party website, and Baycrest advises you to review the privacy policies of those websites when visiting them.

Questions or comments?

If you have any questions or comments, please contact the Baycrest Privacy Office by email at [email protected] or by phone at 416-785-2500 ext. 6300. 

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