At your first visit to our clinic, you will meet with an audiologist who will ask about your concerns, examine your ear canals and test your hearing. 

If you have hearing loss, the audiologist will work with you to find hearing solutions that meet your needs. This will include talking to you about: 

• How hearing aids work 

• The benefits and limitations of hearing aids and communication devices 

• Your specific communication goals and needs 

• Which hearing aids will best meet your needs 

• Which hearing aids will fit your budget 

• If you are eligible for government funding  

We will then prescribe the hearing aid or device that’s best for you. 

If you decide to order hearing aids from our clinic, we will: 

• Take impressions of your ears, if needed 

• Place your order 

• Schedule a fitting and follow-up appointment 

During your fitting, we will make sure you know how to use and care for your hearing aids. We will also make sure they are meeting your needs. 

We offer a 60-day trial period, three-year service warranty and two-year loss and damage warranty on all hearing aids. 

We may recommend individual hearing rehabilitation, group classes or peer support to learn communication strategies. 

We also recommend you return for an annual hearing test and hearing aid check-up to monitor your hearing needs. 

Our audiologists offer both individual and group counselling and education to people with hearing loss and their family and caregivers. 

Individual counselling

One-on-one hearing rehabilitation with an audiologist can help you find strategies that will help you communicate better. Our sessions include topics like communication strategies, environmental strategies and assertiveness training. 

Group classes

Our audiologists run a Hearing Help class for people who are new to hearing aids or who would like a refresher. These group sessions teach clients how to get the most out of their hearing aids. They also teach other strategies for coping with hearing loss that clients can use along with hearing aids. 

Cost: Free to all clients who were fitted for hearing aids at our clinic. $40 for four sessions if you purchased your hearing aids somewhere else. 

Peer support

We run a Hard of Hearing Club for older adults who are feeling socially isolated because of hearing loss. The group is both social and educational. It gives members a chance to talk about common problems, learn new solutions and make friends. It’s also an opportunity to practice everyday communication strategies. 

For more information about counselling or peer support, contact us at 416-785-2500 ext. 2476 or [email protected]. 

• OHIP card or other health insurance information 

• A list of your medications and supplements 

• A list of questions you want to ask 

• Any medication you might need to take while at the clinic 

• Any hearing aids you already use 

• A friend or family member for support, if you choose 

Please call 416-785-2500 ext. 2476 to make book a hearing test or hearing aid evaluation. 

We also accept referrals from health-care providers. To refer a client, please send this referral form (PDF) to [email protected], or fax it to 416-785-4213. 

Hearing tests that have been referred by a health-care provider are covered by OHIP. OHIP will also cover yearly follow-up visits. 

We offer home visits for a fee for clients who cannot visit our clinic. Please phone to learn more. 

Why is hearing important to brain health?

Studies have shown that untreated hearing loss is a risk factor for dementia. However, regular screening, using hearing aids and having good communication strategies in place can help with your cognitive health. 

Do you do home visits for hearing tests?

Yes, home visits are available for a fee. If you cannot travel to Baycrest, please phone us at 416-785-2500 ext. 2476 to learn more or make an appointment. 

Can I try my hearing aids before I buy them?

Yes, we offer a 60-day trial period for hearing aids. You can come back to adjust or return your hearing aids within that trial period.