Family Advisory Council 

Family Advisory Council 

The Family Advisory Council (FAC) is a group of family members and caregivers who meet monthly to support compassionate, high-quality care for residents at the Apotex Centre, Jewish Home for the Aged.


The Council:

  • Provides feedback on resident care and experience
  • Brings forward issues and perspectives from families and caregivers
  • Makes recommendations to Baycrest leadership, Ministry officials and elected representatives

FAC members may also participate in Baycrest committees and working groups, helping to ensure the family voice is represented across the organization.

To join the Council, members must have a relative or significant individual who is a current resident of Baycrest and be able to commit to a minimum one-year term.

To learn more about the FAC and how you can get involved, please call 416-785-2500 ext. 5181 or email [email protected].


Mission statement

The mission of the Apotex Family Advisory Council is to support and advocate for the delivery of comprehensive and compassionate care for residents of the Apotex Centre, Jewish Home for the Aged, in keeping with Jewish values and traditions as well as the scope outlined in the Fixing Long Term Care Act.

Learn more about the Family Advisory Council

The FAC:

  • Operates in an advisory capacity, recommending on matters that impact Apotex residents, their families and caregivers
  • Works in partnership with residents, families, residents and Baycrest staff
  • Considers issues and concerns that may affect multiple residents, rather than only individuals

The Council is guided by language defined in its FAC Terms of Reference and the Fixing Long Term Care Act.

To learn more about the FAC and how you can get involved, please call 416-785-2500 ext. 5181 or email [email protected].

The council represents Apotex families by:

  • Serving as a bridge between families and Baycrest teams, helping to share perspectives and feedback.
  • Encouraging open communication by bringing forward general questions, ideas and insights from families.
  • Contributing to discussions and initiatives that aim to enhance the resident and family experience.
  • Providing input on programs, services and resources to support continuous improvement.
  • Supporting education and orientation opportunities for new residents’ families and caregivers (e.g., Family Care Connection).
  • Participating in community-building activities and initiatives that foster connection among residents, families and staff.
  • Championing the interests of residents and families by sharing perspectives and raising awareness of common themes and opportunities.

Baycrest staff members provide the FAC with organizational and administrative support and are often present at monthly meetings, highlighting a strong and collaborative rapport with each other.

To learn more about the FAC and how you can get involved, please call 416-785-2500 ext. 5181 or email [email protected]. 

A maximum of six family representatives from each floor of the Apotex may be council members.

Council members may remain active following the loss of their loved one for a period of up to two years.

Term of membership

Each member of the council commits to serving a minimum one-year.

The FAC Executive Council is comprised of a chair and/or various co-chairs who are active members appointed by the council at annually held elections.

Members agree to support both the mission statement of the council and Baycrest’s Values, Vision and Heritage Statement.

Further information is detailed in the FAC Terms of Reference.

To learn more about the FAC and how you can get involved, please call 416-785-2500 ext. 5181 or email [email protected]. 

Families, residents or staff on each Apotex floor may nominate new members. Also, family members interested in becoming a council member may contact a chair or administrative liaison.

A chair or administrative liaison interviews prospective members and reports back to the council.

Executive

The executive of the Apotex Family Advisory Council is comprised of a chair and vice-chair. If necessary, there can be more than one chair or vice-chair.

Members of the executive (when they first become a member of the executive) must have a family member or significant individual who is a resident of the Apotex.

Members of the executive are selected by the council and affirmed at its June meeting for a one-year term, beginning on July 1 of that year and ending on June 30 of the following year. If, during this term, a position on the executive becomes vacant and there is no other member of the executive able and willing to assume this position, then the council at its next meeting selects and affirms one of its members to assume this position for the remainder of the term.

An individual may serve a maximum of three consecutive terms in a specific executive position.

After their executive term, an individual may continue to serve on the council as a member.

Regular council meetings are held multiple times per year with special meetings held as needed.

Family members are welcome to attend an initial meeting to learn more about the Family Advisory Council before deciding to become a member.

Minutes from recent meetings are available below:


To learn more about the FAC and how you can get involved, please call 416-785-2500 ext. 5707 or email [email protected]. 

Contact

Phone: 416-785-2500, ext 5707
Email: [email protected] 

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