At your first visit, you will meet with a registered nurse who will go over your medical history. The nurse will also give you a test using a pencil and paper to learn more about your thinking skills. 

You will then meet with a physician or other health-care professional who will talk to you about your concerns. They will give you a neurological examination and test your strength and coordination. 

We will talk to you about what we have learned and answer any questions you may have. If needed, we will refer you to other health-care professionals or recommend further tests to assess your cognitive health. 

You may be asked to return for a follow-up visit six to 12 weeks after your first appointment. 

At that follow-up visit, you will meet with a registered nurse to talk about how you are doing. The nurse will ask if any new issues have come up. 

You will also meet with a physician to go over your test results and talk about possible diagnoses. We will then work with you to create a care plan that might include: 

• More testing 

• Medication to improve certain symptoms 

• Day programs or support groups  

• Other specialized therapies 

Depending on your needs, you may be asked to return for more follow-up visits. 

• OHIP card or other health insurance information 

• All medications and supplements in their original bottles 

• A list of questions you want to ask 

• Any medication you might need to take while at the clinic 

• Any aids you use, such as a walker, hearing aids or glasses 

• A friend or family member for support, if you choose 

You will need a referral from a health-care provider to visit our clinic. 

Please fax this referral form (PDF) to 647-788-2199. 

We also offer virtual appointments for clients who are unable to travel to Baycrest. 

Learn more about virtual care appointments in the following guides:

Patient and Family Virtual Care Appointment Guide – Before Your Appointment (PDF) 

Patient and Family Virtual Care Appointment Guide – During Your Appointment (PDF) 

Patient and Family Virtual Care Appointment Guide – After Your Appointment (PDF) 

Referral criteria 

There is no age restriction on referrals as long as they are referred for assessment or management of dementia or abnormal behaviour due to disorders such as: 

• Alzheimer’s disease 

• Frontotemporal dementia 

• Vascular dementia 

Those with the following are not eligible to be seen at this clinic: 

• Alcohol or substance dependence or abuse 

• Attention-deficit/hyperactivity disorder 

• Chronic fatigue syndrome 

• Learning disabilities 

• Multiple sclerosis 

• Occupational and environmental exposures 

• Seizures 

• Toxic encephalopathy 

• Traumatic brain injury 

• Any diagnosis more suitable for another brain health clinic 

How do I know if my memory changes are normal with aging or something more serious?

Many people notice some forgetfulness as they age. Our team can help determine whether your changes are typical or related to a medical condition that needs treatment or support. 

What kinds of tests will I do at my first appointment?

You’ll complete a short pencil-and-paper test to check thinking skills. You will also have a neurological exam that looks at movement, strength and coordination. These tests help us understand what might be causing your symptoms. 

Can I bring a family member or caregiver with me?

Yes. Many people find it helpful to bring someone who knows them well. They can offer support, ask questions and help describe changes they’ve noticed.