Refer a Patient

Refer a Patient

Baycrest is a geriatric care hospital that provides both inpatient and outpatient services for older adults and for dementia care.

This page includes referral forms and instructions for health-care professionals to refer patients to Baycrest services.

 

Long-term care

Admission and applications to the Apotex Centre, Jewish Home for the Aged are processed through the Ontario long-term care website or by phoning 310-222 (no area code required).

Inpatient units

The Behavioural Neurology Unit only accepts patients who have been referred by a health-care provider through the Virtual Behavioural Medicine (VBM) program.

Please refer to our admissions criteria (PDF) before referring.

Please fax this referral form (PDF) to 647-788-4883 or email it to [email protected].

This memo from January 2025 (PDF) explains the referral process.

For more information about our unit, contact a social worker at 415-785-2500 ext. 2319.

The program can accept patients who fit the following criteria:

  • Age 60 and older
  • Medically stable (does not require acute care intervention)
  • If patient smokes, is able to do so safely and make own arrangements
  • Has chronic complex illness with multiple co-morbidities that require ongoing medical intervention

See Complex Continuing Care for more details.

Health-care teams from acute care hospitals can refer patients through the RMR system or by faxing the GTA Rehab Network referral form (PDF) to 416-785-2471.

You will need a referral from a physician or nurse practitioner to be admitted. There is a centralized intake process for access to geriatric mental health units at Baycrest, The Centre for Addiction and Mental Health (CAMH) and Toronto Rehabilitation Institute.

Please fax this referral and take back form (PDF) to 416-506-0439.

The Inpatient Psychiatry program can accept patients who fit the following criteria:

  • Age 65 and older
  • Diagnosed with mental illness (especially mood disorders including major depression and bipolar disorder, anxiety disorders, psychotic disorders and mild cognitive impairment with associated psychiatric illness)
  • Have confirmed discharge plan and destination prior to admission

We are unable to accept patients with the following needs:

  • Dialysis
  • Mechanical ventilation
  • Bi-level positive airway pressure (BiPAP) machines
  • Cuffed tracheostomy tube

For more information about our unit, contact a social worker at 415-785-2500 ext. 2742.

Health-care teams from acute care hospitals can refer patients through the RMR system or by faxing this GTA Rehab Network referral form (PDF) to 416-785-2471.

The Inpatient Rehabilitation unit can accept patients who fit the following criteria:

  • Age 55 and older
  • Medically stable
  • Able to participate in:
    • 60 minutes of activity several times per day for the high-tolerance short-duration program
    • 30 minutes of daily activity for the low-tolerance long-duration program
  • Able to sit up-right continuously for at least one hour
  • If the patient smokes, can do so safely and make their own arrangements to reach the outdoor smoking areas
  • Have a clearly established discharge plan
  • Have clearly outlined rehabilitation goals that can be achieved during their stay

See Inpatient Rehabilitation for more details.

Health-care teams from acute care hospitals can refer patients through the RMR system or by faxing this Palliative Care Common referral form to 416-785-2471.

See Palliative Care for criteria details.

Outpatient clinics and services

Many (but not all) of Baycrest’s outpatient services can be referred through our Central Navigation service. Our team will triage and assess each case to identify the most appropriate Baycrest service. We also help connect patients with support in their community before their Baycrest appointment.

Central Navigation refers patients to the following Baycrest clinics and services:

Community outreach services

Baycrest clinics and services

To refer a patient, please fill out the Central Navigation referral form (PDF) and fax it to 416- 647-788-2199 or use Ocean eReferral.

Health-care providers can send this referral form (PDF) to [email protected] or fax to 647-788-4883.

Eligibility requirements are listed on the referral form. For more detailed information, please visit Behavioural Supports Ontario.

To refer a client, please complete the Baycrest dental referral form (PDF) and send it via email to [email protected] or fax to 416-785-2858.

Learn more about the Dental Centre.

Please send this referral form (PDF) to [email protected] or fax to 647-788-4886.

Learn more about the Geriatric Neurololgy Clinic.

Please send this referral form (PDF) to [email protected] or fax to 416-578-4235.

Note that there is a program fee of $300. Since our service is provided by a psychologist, some private health insurance plans may cover the fee. Financial assistance may be available, if needed.

Learn more about Goal Management Training.

To refer a client, please send this referral form (PDF) to [email protected], or fax it to 416-785-2476.

Hearing tests that have been referred by a health-care provider are covered by OHIP. OHIP will also cover yearly follow-up visits.

Learn more about our Hearing Services.

Please send the FEES referral form (PDF) to [email protected] or by fax to 647-788-0718.

Please note that there is a fee for this test. Payment can be made by credit card.

Learn more about the FEES Swallowing Test.

Please fax this referral form (PDF) to 647-788-2199. And please attach any relevant clinical information (such as cognitive screening scores) or consultation reports (such as from neurology or neuropsychology).

Note that there is a program fee of $150. Some private health insurance plans may cover this fee. Some financial assistance is available for those who cannot afford the program fee.

Learn more about Learning the Ropes.

Please send this referral form (PDF) to [email protected] or fax it to 416-785-4235.

Please note that there is a one-time fee of $150. Family members can attend at no extra cost. Some health insurance plans may cover this cost.

Participants should be:

  • Medically stable
  • Motivated to participate
  • Able to attend the sessions

Participants should not:

  • Have a condition that causes progressive memory loss, like Alzheimer’s or Parkinson’s diseases
  • Have diffuse traumatic brain injury from a motor vehicle accident

Learn more about Memory Link.

Please send this referral form (PDF) to [email protected] or fax to 647-788-4886.

Eligibility criteria include people over 18 with Parkinson’s disease, parkinsonism and other movement disorders such as tremor, dystonia or gait impairment.

Learn more about the Movement Disorders Clinic.

Please send this referral form (PDF) to [email protected] or fax to 647-788-4886.

Eligibility criteria include people over 18 experiencing increased or involuntary muscle postures due to stroke, multiple sclerosis, brain injury, spinal cord injury, cerebral palsy, dystonia, blepharospasm, hemi-facial spasm or dementia. We also see people with other causes of increased muscle tone or involuntary postures who are eligible for Botulinum toxin injections.

Learn more about the Spasticity Management Clinic.

Please send this VBM referral form (PDF) to [email protected] or fax to 647-788-4883.

If you are referring a client to both the VBM and admission to the Seniors Specialty Hospital Beds, then please fill and send this VBM and CASS referral form (PDF) to [email protected] or fax to 647-788-4883.