As you consider your current practice, ask yourself the following: 

• Do you feel confident identifying people living with dementia who have severe neuropsychiatric symptoms such as aggression, agitation, hallucinations or paranoia? 

• How comfortable are you in managing these complex behaviours, particularly during transitions between care settings? 

• Do you have quick access to specialized support when your existing strategies are no longer sufficient? 

• Are you confident choosing and adjusting medications for these patients as their needs change? 

If you need additional expertise or faster access to behavioural consultation, the VBM program can help you assess and manage patients with neuropsychiatric symptoms in dementia. 

This free online course introduces clinicians to the VBM program and its benefits. 

VBM Scenarios for Health-Care Professionals

A referral is necessary to access the VBM program. 

Please see our VBM referral checklist (PDF) to determine if your patient meets the eligibility criteria. 

Please send this VBM referral form to [email protected] or fax to 647-788-4883. 

If you are referring a client to both the VBM and admission to the Seniors Specialty Hospital Beds, then please fill and send this VBM and CASS referral form (PDF) to [email protected] or fax to 647-788-4883. 

Healthcare practitioners can contact the BSO Hotline seven days a week from 8:30 a.m. to 4:30 p.m., including weekends and holidays. Phone 416-785-2500, ext. 2005 or toll-free at 1-844-785-2500. 

Your referral will be triaged by the BSO Intake Clinical Navigator who will contact you to gather more information, determine urgency and help with scheduling.  

You will receive an email from the Baycrest Sam & Ida Ross Memory Clinic, with further appointment details and preparation instructions.