At times, Baycrest collects personal information about our patients, family members, staff, students and volunteers. The types of information we collect may include your name, contact information, age, medical history, identifying numbers or date of birth. We collect your personal health information either directly from you or from the person acting on your behalf. We may also collect your personal health information from other sources, such as one of your previous health care providers, if this information is needed by us to provide you with necessary treatment and care. 

We use and disclose your personal information for a variety of reasons, all of which are mandated by provincial legislation. When we use your personal information for your care, only the staff members involved in your treatment may access your records. At all times, your personal information is considered sensitive and confidential, and we strive to ensure its privacy. 

Your personal health information may be used and disclosed to treat and care for you and to: 

• Provide patient and family-centred care 

• Support provision of continuing care following discharge or transfer to another care facility 

• Conduct patient safety and quality improvement activities, including satisfaction surveys 

• Teach and conduct research 

• Meet legal requirements as permitted by law 

• Fundraise for facilities, equipment and programs 

• Obtain payment where necessary 

You have the right to access your personal health records and to withdraw your consent for some of the above uses by contacting us in writing.