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training studentsBaycrest provides a variety of outpatient clinics and services for older adults with different health needs including cognitive impairment, mood and anxiety issues, complex conditions associated with aging (mobility problems and falls, bowel or bladder difficulties, poor nutrition multiple illnesses and medications). 

Our healthcare professionals are experts in geriatric care and use a holistic and client-centered approach. Offering a range of on-site clinic services and community and in-home programs we are helping patients and their families improve their well-being and live independently.

Baycrest Ambulatory Clinical Services

  1. Adult Day Programs: Freeman Family Day Center and Samuel Lunenfeld Mountain View Club
  2. Alpha-Omega Geriatric Dental Center
  3. Behaviour Supports Ontario
  4. Hearing Services
  5. Mental Health Services
  6. Neuropsychology and Cognitive Health
  7. Pamela and Paul Austin Centre for Neurology and Behavioural Support
  8. Specialty Geriatric and Frailty Services
  9. Specialty Medical Clinics
  10. Speech Language Services

 

Virtual Appointments FAQ

 

Please see below for the full list of clinics.

Adult Day Programs

  

Adult Day Programs

Adult Day Programs promote enriched living and brain health through: socialization with others; recreational opportunities; physical activities and spiritual/cultural programming. These programs offer stimulating activities for participants, and a variety of essential services and supports for caregivers. Programs include:

  • Professionally led daily exercise
  • Reminiscence, creative storytelling, discussion groups, guest lectures
  • Creative arts including painting, mixed media, ceramics, and more
  • Music programs and professionally led Glee Club
  • Intergenerational programs with local elementary/secondary schools
  • Cultural and holiday celebration programming and live entertainment
  • Specialty programs including iPad, photography, horticulture, dance
  • Outings and BBQs
  • Virtual programming also available


Eligibility: Age 65 and older (early onset dementia on a case-by-case basis). Participant programs are open to participants only, caregivers are excluded from attending.

Program hours: Monday to Thursday. 9:30 a.m. – 1:30 p.m.

Cost: There is a daily program fee and transportation may be provided at an additional cost. (Subsides are available for qualified applicants)

Accessibility: Programs are on the ground floor and accessible via wheel trans without any barriers

For more information and referrals: contact adultdayprograms@baycrest.org or 416-785-2500 Ext. 2858

  • For all referrals, please include the client’s full name, the date of birth and the contact phone number
 

Adult Day Programs website

 

Alpha-Omega Geriatric Dental Center

  

Alpha-Omega Geriatric Dental Center

A healthy mouth is important at every age. Our dental care team provides a full range of services from assessments and cleaning to dentures and surgery. Our facility and expertise accommodate patients who have complex medical conditions, frailty, physical challenges or cognitive difficulties, such as dementia. Our specialized lift permits patients to receive dental treatment in a wheelchair.

Eligibility: Adults who live in the community, at Baycrest, other long-term care homes and assisted living residences.

Clinic hours: Monday to Friday 9 a.m. -4 p.m. (closed on stat holidays and Jewish holidays)

Cost: Fees are charged in accordance with the Ontario Dental Association fee guides

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: 416-785-2500 ext. 2600.  Email dental@baycrest.org
 

Alpha Omega Dental Clinic website

Dental Clinic Referral form

 

Behaviour Supports Ontario

  

Behaviour Supports for Seniors Program

The Behavioural Support for Seniors Program (BSSP) enhances quality of care and life for people struggling with, and demonstrating, responsive behaviours as a result of mental health, dementia, neurological conditions and brain injuries.

Partnered with local, regional and provincial agencies, BSSP helps to streamline the system for Ontario seniors, their families and caregivers who are living at home, living in long-term care homes, or in a Hospital or Transition Unit.

The BSSP is made up of specialized behavioural programs including:

  • Behavioural Supports Coordinating Office and Hotline
  • Behavioural Support Outreach Team (BSOT) in all Sectors: Community, Long-Term Care and Acute Care
  • Caregiver specialists for long-term care and community
  • Transitional behavioural support units
  • Crisis mobile services
  • Education and training


Eligibility: Older adults (and their families) who have challenging behaviours.

Cost: Fees are charged in accordance with Ontario Health

Accessibility: All referrals will be treated on a case by case basis with accessibility being considered

Contact the BSSP: Adrienne Lee, Clinical Navigator 416-785-2500, ext. 5529 or one of the following

 

Behaviour Support for Seniors Program website


Behavioural Support Services Referral form

 

Hearing Services

  

Hearing Services

Hearing is key to healthy aging with research showing that hearing loss is associated with a higher risk of dementia, depression, falls and hospitalization (Reed et al, 2019)

The hearing clinic offers:

  • Comprehensive diagnostic hearing assessments
  • Hearing aid evaluations, accessories and batteries
  • Dispensing and servicing of all brands of hearing aids
  • Education and counselling for clients and their families/caregivers
  • Assistive listening devices (personal amplifiers, amplified telephones, etc.)
  • Ear mold impressions


Eligibility: Adults who live in the community, at Baycrest, other long-term care homes and assisted living residences.

Clinic hours: Monday to Friday 9 a.m. -4 p.m. (closed on stat holidays and Jewish holidays)

Cost: Hearing tests may be covered by OHIP, with a doctor referral. Additional fees are charged in accordance with technical needs.

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Please call 416-785-2476 or email hearing@baycrest.org
 

Hearing Services website

Hearing Services Referral form

 

Mental Health Services

  

Ambulatory Mental Health Clinic
and

Psychiatric Day Hospital

The Ambulatory Mental Health Clinic provides assessment, consultation, and treatment to older adults with complex medical and psychosocial issues.

Our Ambulatory Mental Health Clinic services include:

  • Assessment and diagnosis
  • Treatment on a time limited basis, including medication management (pharmacotherapy), psychotherapy, relaxation, and follow up care
  • Education and support for clients, families, and professional caregivers


The Psychiatric Day Hospital offers a multi-component, holistic approach for older adults with complex medical and psychosocial issues such as depression, anxiety and other mental health illnesses. Our team offers assessment and treatment options on an outpatient basis.

Our Psychiatric Day Hospital services include:

  • Assessment and diagnosis,
  • Treatment including medication management and non-pharmacological approaches such as psychotherapy, relaxation and breathing techniques
  • Problem solving therapy and goal setting
  • Group-based counselling/therapy
  • Group interventions/activities


Eligibility: Adults over the age of 65 who are experiencing a mental health issues such as depression, anxiety, behaviour or personality changes, confusion or significant caregiver stress. Patients must be able to attend appointments at Baycrest.

Clinic hours: Adult Mental Health Clinic - Monday to Friday 9 a.m. to 5 p.m.

Psychiatric Day Hospital – Tuesdays to Thursdays 10:30 a.m. to 2:30 p.m.

Please note: This is not an emergency service. More information is available upon intake.

Cost: This is an OHIP covered service

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Referrals from a physician or nurse practitioner for this service should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals
 

Ambulatory Mental Health Clinic website

Psychiatric Day Hospital website

Outreach Teams: Geriatric Psychiatry Community Service (GPCS)

The GPCS provides mental health related service to individuals who are not able to access treatment onsite at Baycrest and/or those who require regular case management.

Our interprofessional services include:

  • Assessment and diagnosis,
  • Treatment including medication management and non-pharmacological approaches
  • Case management including:
    • advocating for the best possible services on behalf of clients and families
    • monitoring and ongoing support of clients
    • referrals and coordinating access to other Baycrest services and/or community programs


Eligibility: Adults over the age of 65 with a diagnosis or suspected diagnosis of depression, bipolar mood disorder, mood disorders associated with neurological conditions, mood disorders associated with bereavement, or anxiety. Patients who are unable to attend onsite appointments at Baycrest or require regular case management.

Service hours: Monday to Friday 9:00 a.m. to 5:00 p.m.

Please note: This is not an emergency service

Cost: This is an OHIP covered service

Accessibility: Appointments to be held at the patient's home.

Contact the clinic: Referrals from a physician or nurse practitioner for this service should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

 

Neuropsychology and Cognitive Health

  

Neuropsychology and Cognitive Health

The Neuropsychology and Cognitive Health program provides clinical services, education and training and clinical research related to the assessment and treatment of memory and other cognitive abilities in older adults.

Our clinical services include neuropsychological assessment, intervention, and consultation across Baycrest programs and to external organizations. External referrals are accepted for our neuropsychological intervention programs, including the following:

  1. The Memory and Aging Program serves older adults with concerns about age-normal memory changes. Self-referrals are accepted for this program. www.baycrest.org/memory
  2. Learning the Ropes for Mild Cognitive Impairment (MCI) serves clients with MCI and their family members. www.baycrest.org/ltr
  3. Memory-Link targets clients with moderate to severe memory impairment and their family members. www.baycrest.org/memorylink
  4. Goal Management Training is designed to help individuals with impairments in executive functioning improve their ability to plan and achieve goals. www.baycrest.org/gmt


Eligibility: Adults 18 and over  

Clinic hours: Varied based on program. More information available with program intake

Cost: Programs not covered by OHIP. A fee for service program applies.

Accessibility: Programs are tailored to patients needs

Contact the clinic: Please call 416-785-2500 ext. 2445
 

Neuropsychology and Cognitive Health website


Referral from a physician or nurse practitioner is required for many programs and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

 

Pamela and Paul Austin Centre for Neurology and Behavioural Support

  

Sam & Ida Ross Memory Clinic

The Sam and Ida Ross Memory Clinic offers assessment and management of challenges related to memory and cognitive health.

We welcome adults who have been referred for the following reasons:

  • Changes in memory
  • Problems with language
  • Changes in behavior


Our services include:

  • Assessment and diagnosis
  • Pharmacotherapy
  • Non-pharmacological management
  • Counselling
  • Education


Eligibility: Adults who live in the community, at Baycrest, other long-term care homes and assisted living residences in Ontario. Appointments may be in-person or virtual at the discretion of the care team in collaboration with the patient.

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Please call 416-785-2444, email at memoryclinic@baycrest.org
 

Memory Clinic website


Referral from a physician or nurse practitioner is required for many programs and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

Virtual Behavioral Medicine

The Virtual Behavioural Medicine (VBM) Program is an escalation service for people with intractable neuro-psychiatric symptoms of dementia (BPSD), offering a rapid response where and when needed. This service is designed to be a short-term consultation service and is completely virtual, delivered using Zoom, Microsoft Teams and the Ontario Telemedicine Network (OTN).


Eligibility: Patients in acute care hospitals, long-term care homes, retirement homes and with individual community dwellings.  Patients referred will have behaviours such as physical and verbal aggression, agitation, hallucinations and paranoia and resistance to personal care.

Clinic hours: Healthcare practitioners requiring support can contact the BSO Hotline seven days a week, from 8:30 a.m. to 4:30 p.m., including weekends and holidays

Cost: No fee associated for those admitted to the program.

Accessibility: Assessments are virtual

Contact the clinic: 416-785-2500, ext. 2005 or toll-free at 1-844-785-2500
 

Virtual Behaviour Medicine website


Referrals: A referral from a physician or nurse practitioner is necessary to access the VBM Program. Referrals are processed through the TC-LHIN Behaviour Support Coordination Office at Baycrest
 

Virtual Behaviour Medicine Referral form  

Geriatric General Neurology Clinic

The Baycrest Geriatric General Neurology Clinic assesses, diagnoses, and provides ongoing individualized care to patients with neurological conditions.

Individualized care includes:

  • Pharmacotherapy and non-pharmacological management
  • Counseling and education
  • Support to family members, caregivers and/or care partners.


Eligibility: Patients with diagnosed neurological conditions

Clinic hours: Fridays from 11:30 a.m. to 3:30 p.m.

Cost: No fee associated for those admitted to the program.

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Please call 416-785-2500 ext. 2332 or 647-788-2727 or by email neuroclinics@baycrest.org or fax 647-788-4886
 

Geriatric General Neurology website

Geriatric General Neurology Referral Form

Movement Disorders Clinic

The Movement Disorders clinic specializes in the comprehensive assessment, diagnosis, and ongoing personalized care for patients with Parkinson’s disease, Parkinsonism, and other movement disorders.

Services Offered:

  • Educational sessions and rehabilitation treatments tailored for individuals with Parkinson's disease and other movement disorders
  • Focus on enhancing functional abilities to address daily challenges
  • Services provided by neurologists, nurse specialists, dietitians, physio, occupational and speech therapists, pharmacists, social workers, and technical teams
  • Palliative/Supportive care planning


Eligibility: Patients with Parkinson’s disease, Parkinsonism, and other movement disorders

Clinic hours: Tuesdays, Wednesdays and Thursdays 8:30 a.m. to 4:30 p.m.

Cost: No fee associated for those admitted to the program.

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Please call 416-785-2500 ext. 2332 or 647-788-2727 or by email neuroclinics@baycrest.org or fax 647-788-4886
 

Movement Disorders Clinic website

Movement Disorders Clinic Referral Form

Spasticity Management Clinics

The Baycrest Spasticity Management Clinics specialize in providing assessment and treatment for individuals experiencing spasticity. This condition can impact those with various neurological conditions, including stroke, brain injury, multiple sclerosis, cerebral palsy, and spinal cord injury.
 


Eligibility: Patients experiencing spasticity—a condition characterized by muscle stiffness and spasms.

Clinic hours: Tuesdays, Wednesdays, Thursdays and Fridays from 8:30 a.m. to 4:30 p.m.

Cost: No fee associated for those admitted to the program.

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Please call 416-785-2500 ext. 2730 or email at neuroclinics@baycrest.org.
 

 Spasticity Management Clinic website

 Spasticity Management Clinic Referral Form

 

Specialty Geriatric and Frailty Services

  

Geriatric Assessment Centre

Our team is specialized in assessing the physical health of older adults with multiple medical and functional problems, especially those on multiple medications and/or experiencing a recent change in status with respect to mobility, memory and self-care.

Our geriatricians will be able to:

  • assess your physical and mental health
  • recommend a personalized treatment plan
  • refer you to the appropriate specialty clinics, programs and support services at Baycrest or elsewhere, as needed
  • provide recommendations to your family doctor to assist in coordinating your care plan


If you or someone you know has multiple medical problems and would benefit from a comprehensive medical, functional and psychosocial assessment, talk to your family doctor about making a medical referral to our clinic.


Eligibility: Older adults seeking to assess their health care plan and have been referred by a physician

Clinic hours: Monday - Friday 9 a.m. to 5 p.m.

Cost: No fee associated for those seen at the clinic

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Contact the clinic: Please call 416-785-2500 ext. 2730 or email at neuroclinics@baycrest.org.
 

Geriatric Assessment Centre website


Referral from a physician or nurse practitioner is required for a geriatric assessment and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

Saul and Rae Saltzman Day Treatment Centre (Progression and Maintenance)

Our experienced and compassionate interdisciplinary team supports adults dealing with complex health problems, supporting with medication management, pain, balance and mobility, arthritis, osteoporosis, mood disorders, memory loss, mild cognitive impairment and other conditions


Eligibility: Adults aged 65+ with complex health problems

Centre hours: Participants must commit to attending two on site sessions weekly, three hours per session for up to 12-weeks or until program goals are met. More information available with program intake.   

Cost: There is no direct charge for this program

Accessibility: The clinic is on ground floor and accessible via wheel trans without any barriers

Referral from a physician or nurse practitioner is required for a geriatric assessment and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

Integrated Community Care Team (ICCT)

The Integrated Community Care Team serves homebound older adults who are dealing with complex health issues and can provide:

  • Geriatric assessment in the home, with recommendations to your referring health care provider. 
  • Home visits to share primary care with the individual’s family physician.
  • Primary care for homebound/bedbound clients who are unable to access their family doctor


Eligibility: Adults over the age of 65 with multiple medical, functional, or psychosocial problems and unable to attend appointments onsite. Clients must reside within the catchment area of Keele Street to Yonge Street and Steeles Avenue to St. Clair Avenue.

Accessibility: Assessments and visits are conducted in the client’s home

Referral from a physician or nurse practitioner is required for a geriatric assessment and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

The Fall Prevention Program

The Falls Prevention and Exercise Program aims to promote falls prevention education and safety among older adults. Two programs reside within the clinic:  

  • Falls Prevention Program (10 weeks): combines education with exercise and balance activities focusing on core stability and leg strength. Topics covered include: risk factors; strategies for reaching, bending and turning; navigating your home environment and community, and fall recovery.
  • Maintenance Exercise Program: supporting clients to maintain the abilities they have gained in the Falls Prevention program.


Eligibility: Older adults aged 65 and above who have experienced a fall in the last 12 months, or have a fear of falling

Accessibility: all of our locations are wheel chair accessible

Cost: There is no direct cost for this program

Contact: 416-785-2500 ext. 6111

This program is offered in several locations across Baycrest, the community and virtually. Contact our office to help identify your best location and available time slots.
 

The Falls Prevention and Exercise Program website


Referral from a physician or nurse practitioner is required for a geriatric assessment and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

Interprofessional Primary Care Team (IPCT)

The Interprofessional Primary Care Team partners with family doctors across North Toronto, to address the needs of patients aged 18 and up with chronic conditions and/or medical complexity. We provide the following services in a variety of settings based on patient needs and access, including in-home and virtually:

  • Assessment and treatment
  • Home safety assessment
  • Connecting to a primary health provider
  • Supporting transition from hospital to home/community
  • Access to supports in managing and monitoring chronic diseases
  • Connecting to free/low-cost services for those with financial barriers
  • Access to digital literacy support for virtual care and health tools.


Eligibility: Patients who are age 18+ and living in North Toronto Region, without access to primary care or interprofessional team care.

Accessibility: services are provided in-home or virtually

Cost: There is no charge for this program

Contact: Please call 416-785-2500 ext. 4728 or email ipct@baycrest.org

Referral from a physician or nurse practitioner is required for a geriatric assessment and should be initiated through our Central Navigation.

Visit Central Navigation through Baycrest Admissions and Referrals

Seniors Support Program

The Senior Support Program offers friendly calls by trained and compassionate volunteers to support socializing and alleviate sense of loneliness as well as provide connection to information and services as needed. If individuals need more support a social worker is available for brief counseling.

Services include:

  • A friendly weekly telephone call (available in several languages)
  • A weekly email message from an ePal
  • Access to a social worker for information, referral or brief counseling upon request


Eligibility: Older adults over 65 experiencing social isolation or in need of emotional peer support

Cost: No fee required

Program Hours: Monday through Thursday from 9 a.m. to 4 p.m.

Contact: Please call 416-785-2500 ext. 5289

Referral for the program can be made through Central Navigation, learn more at Baycrest Admissions and Referrals

Upon intake the Social Worker will assess needs and help match the client with a volunteer.
 

Seniors Support Program website

Seniors Support Program brochure

 

Specialty Medical Clinics

  

Foot Care

Our team provides professional examination and treatments to keep you active and free of pain, offering a broad range of services to promote good foot health and prevent serious foot diseases and disorders.

Our services include:

  • routine care for nails, ingrown toenails, calluses, corns, fungal infections and warts
  • pain management for heel pain, arch pain, arthritis and plantar fasciitis
  • non-surgical management of toe problems such as bunions and hammer toes
  • treatment for varicose veins


Clinic Hours: Monday, Tuesday and Thursday 9 a.m. to 4 p.m.

Eligibility: Open to all adults, and can provide specialization in diabetic care, wound care and geriatric care.

Accessibility: Services currently available on site only

Cost: Foot and wound care is not covered by OHIP, and fees for services apply. 

Contact: Please call 416-785-2500 ext. 2636, or email clinics@baycrest.org

A doctor's referral is not required.

Foot Care Clinic website

 

Speech Language Services

  

FEES Swallowing Evaluations

FEES is a safe and effective instrumental assessment used in the evaluation of people with swallowing problems. At Baycrest, FEES is performed by a certified

speech-language pathologist (SLP) in consultation with an ear, nose and throat doctor (ENT) to see what is happening inside your throat when you swallow. A small tube with a camera enables them to watch and record your swallow on a computer monitor.

The SLP uses the FEES results to plan your treatment and discuss the foods and drinks which may be safer for you.


Eligibility: Open to all adults who are experiencing swallowing concerns

Accessibility: Full accessible clinic

Cost: A fee-for-service applies

Contact: Please call 416-785-2500 ext. 2926, or email SpeechPathology@Baycrest.org
 

FEES Swallowing Evaluations website


A physician referral is required for this service. Send referrals to SpeechPathology@baycrest.org or fax to 647-788-0718
 

 FEES Referral Form

Lee Silverman Voice Treatment

Do you have speech problems caused by Parkinson’s disease or Parkinson’s-like disorders? Strengthen your voice and improve oral communication with LSVT® LOUD – a proven, evidence-based treatment available at Baycrest.

Treatment focuses on turning up your vocal volume, which enables you to maintain and improve your oral communication.

After treatment, 90% of patients report improved vocal loudness and all patients report improvements in their ability to communicate.


Eligibility: Adults of all ages who have Parkinson’s or other neurological disorders

Clinic hours: Participants will be required to attend a one-hour session four days a week for four consecutive weeks

Accessibility: Accessibility to be assessed during referral review

Cost: This service is not covered by OHIP. A fee for service applies payable upon service provision

Contact: Please call 416-785-2500 ext. 2926, or email SpeechPathology@Baycrest.org
 

Lee Silverman Voice Treatment Website


A physician referral is not required.
 

Voice Treatment Referral Form

 

 

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Michael Ferman

Director, Heritage and Spiritual Care

Coming Soon


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Ruth Brickman

MSW, RSW

Ruth is a social worker in the Memory-Link program, an internship supervisor of the Memory Intervention rotation, and a practicum supervisor. She practices within an inter-professional team to provide psychosocial support to Memory-Link program clients and their families. This includes individual counselling, facilitation of psychoeducational support groups, and assistance for clients in accessing a variety of resources in their communities.


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Dr. David Chvartszaid

Dentist-in-chief
Specialist in Prosthodontics
Specialist in Periodontics

Dr. David Chvartszaid is a double specialist in Prosthodontics and Periodontics with a history of leadership in academia and a strong commitment to patient care in a hospital setting. He is the director of the Undergraduate Clinical Periodontics Program at the University of Toronto and is the dentist-in-chief at the Department of Dentistry, Alpha Omega Dental Center, Baycrest Hospital. Dr. Chvartszaid is the associate editor of the Ontario Dentist journal and an examiner for the Royal College of Dentists of Canada (RCDC). At the international level, He has served as the scientific co-chair of the 2019 meeting of the International College of Prosthodontists in Amsterdam and as the reviewer for several international specialty journals. Dr. Chvartszaid is the past director of the Graduate Prosthodontics Program at the University of Toronto and a past president of the Association of Prosthodontists of Canada.

Dr. Chvartszaid’s education includes hospital residencies in New York city and dual specialty training at the University of Toronto, where he also completed two master’s degrees. His research focuses on optimizing implant treatment outcomes. Dr. Chvartszaid lectures extensively nationally and internationally on various topics related to prosthodontics, periodontics, implantology and geriatric dentistry. In the last few years, Dr. Chvartszaid has lectured in Chile, China, Czech Republic, Germany, Hong Kong, Iran, Italy, Kenya, Portugal, Singapore, South Africa, South Korea, Taiwan, Turkey, United Kingdon and all across Canada and the US. He has presented at major national and international professional organizations including the International College of Prosthodontists, Academy of Prosthodontics, American College of Prosthodontists, Canadian Academy of Periodontology, Future Leaders in Prosthodontics, Special Care Dentistry Association, Canadian Academy of Restorative Dentistry and Prosthodontics, and International Association for Dental, Oral, and Craniofacial Research. Dr. Chvartszaid's scientific publications have appeared in the Journal of the Canadian Dental Association, the Journal of Prosthetic Dentistry, the International Journal of Prosthodontics, the International Journal of Oral and Maxillofacial Implants, the International Journal of Oral Implantology, the Journal of Prosthodontics, the Journal of Gerodontology, and the Journal of Endodontics. His poster presentations have won awards at the meeting of the International College of Prosthodontics in Shanghai, China in 2023 and at the meeting of the Academy of Prosthodontics in Naples, Florida, US in 2023.

Dr. Chvartszaid’s hospital-based specialty practice at Baycrest successfully merges prosthodontic, implant surgical and periodontal approaches to address each patient's unique needs. His diverse clinical practice includes patients from the community, medically compromised patients, patients with disabilities, patients in long-term care, and patients with difficult-to-treat or difficult-to-diagnose dental problems. Dr. Chvartszaid works collaboratively with other members of the Department of Dentistry and Baycrest medical staff.


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Dr. Banafsheh Abbasnezhad-Ghadi

General Dentist

Dr. Banafsheh Abbasnezhad-Ghadi is general dentist. She has been a member of the Royal College of Dental Surgeons of Ontario (RCDSO) since 2000. Banafsheh received her master degree in dental public health from the University of Toronto in 2010, “through my master program I learned how oral health plays a critical role as a part of the general health and how dental professionals’ contribution can improve the overall health.” She believes access to dental care is a challenge for geriatric population, individuals with developmental/ physical disorders and medically compromised patients and strives to help those patients. Her compassionate nature along with her clinical skills has drawn her to the field of geriatric dentistry. Her main focus is providing tailored dental treatments for each patient who comes to the Baycrest department of dentistry, as there is a lot of variation when treating this population.
She is a member of Ontario Dental Association (ODA), The Canadian Association of Public Heath Dentistry (CHPHD), and Toronto Crown & Bridge Study Club.

Presentations:
She presented her master program research (Access to dental care for a selected group of children and adolescents with autism) in Canadian Association of Public Heath Dentistry conference in 2010. She had poster research presentation in Autism Symposium in 2012.

Awards:
She was the recipient of “Outstanding Contribution to Heath Discipline Education award” from Baycrest Science Centre in 2017.


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Bri Darboh

PHD, CPSYCH

Bri is a psychologist in the Hybrid Cognitive Program clinical research project, an internship supervisor, and a practicum supervisor. She also serves as an adjunct faculty member in the MBA Health Industry Management specialization at the Schulich School of Business. Bri’s research centres on neurocognitive aging, strategy in healthcare, and innovation in residential care.


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Rabbi Dr. Rena Arshinoff

Chaplain

Following Rabbinic Ordination in 2008 at Hebrew Union College-Jewish Institute of Religion (Reform), Rabbi Rena trained in hospital chaplaincy and became board certified as a chaplain with the Canadian Association for Spiritual Care. She also holds a Certificate in Bereavement Education and a Certificate in Grief and Trauma Counselling. Prior to her rabbinical training, Rabbi Rena was a Registered Nurse in Montreal. She holds a BSc from Concordia University and completed a MHSc degree in Epidemiology at University of Toronto and worked for 20 years in clinical research. Rabbi Rena is a Board member of Neshama: Association of Jewish Chaplains and holds a PhD in Palliative Care from Lancaster University in England. She also volunteers with Bereaved Families of Ontario in the Children’s Program and the Infant Loss Program as a group facilitator and Professional Advisor.

Rabbi Rena was appointed Adjunct Lecturer to the Faculty of Family Medicine at University of Toronto.

rarshinoff@baycrest.org

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Rabbi David Abeles

Chaplain

Rabbi David Abeles is a native of Toronto and volunteered at Baycrest since he was 10-years-old. After finishing high school in Toronto, David studied at various yeshivot (Orthodox Jewish academic institutions of higher learning) in Israel and graduated from Yeshiva Tomimei Darech as an Orthodox Rabbi. He earned the equivalent of a Bachelor of Talmudic Studies prior to his ordination and also holds a diploma from Everett College as an Addictions and Community Services Worker.  While in Israel, Rabbi David volunteered in spiritual care with troubled youth and also the elderly. When in North America, he would travel to New York where he volunteered as a chaplain for the New York City Corrections Department at Rikers Island. He also volunteered as a chaplain in psychiatric care in Morristown, NJ. David returned to Baycrest as a CPE (Clinical Pastoral Education) Intern in 2019 for specialized training in spiritually integrated psychotherapy. David is a member of CASC (Canadian Association for Spiritual Care).

dabeles@baycrest.org

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Alexandra Coutts-MacNeil

MAds, RBA(Ont), BCBA

Alexandra is a behaviour analyst working primarily with the Behavioural Neurology unit, and a practicum supervisor for applied behaviour analysis students. She practices within an inter-professional team to manage behavioural symptoms of dementia using evidence-based non-pharmacological intervention strategies. This includes assessment, intervention planning, training and ongoing monitoring.


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Dr. Ginny Eidinger

Specialist in Oral and Maxillofacial Surgery

Dr. Ginny Eidinger has been a full- time, Private Practitioner in Oral and Maxillofacial Surgery and Anesthesia in Toronto for over thirty years.  She completed her specialty training at the University of Toronto, in 1990.  In 1993, she was awarded her Fellowship examinations from the Royal College of Dentists of Canada in Oral and Maxillofacial Surgery.  Prior to that, she spent a year in the Dental Department at the then Hospital for Sick Children, where she completed a one-year Internship from 1986-1987.  She received her Doctor of Dental Medicine degree in 1986, from the College of Dentistry, University of Saskatchewan. Dr. Eidinger has been a member of the Baycrest Hospital staff for over 25 years, where she has provided specialty care services to patients in need of oral surgical care.


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Keera Fishman

PHD, CPSYCH

Keera is a psychologist in the Learning the Ropes for Living with MCI program, an internship supervisor, and practicum coordinator. She provides neuropsychology consultation services to the geriatrics units at Ontario Shores. She is also completing her postdoctoral fellowship as the Neuropsychology Lead of the Ontario Neurodegenerative Disease Research Initiative. Her research interests include understanding how neuropsychiatric symptoms impact cognition.


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Raquel Benlezrah

Chaplain

Hailing from Tangiers, Morocco, Raquel immigrated to Toronto at the age of 20 and is fluent in English, Spanish and French. Raquel holds a BA from College Lycée Regnault in Tangiers and recently completed her MPS (Masters in Psychospiritual Studies) and Certificate in Psychotherapy at Emmanuel College, Toronto School of Theology, University of Toronto. Raquel is a dedicated and compassionate Spiritual and Religious Care Practitioner and prior to her employment with Baycrest volunteered here, since 2015, in palliative care and dementia units. Raquel is a registered psychotherapist (qualifying) with the College of Registered Psychotherapists of Ontario (CRPO). Raquel is an active member of the Canadian Association for Spiritual Care (CASC) and Neshama: Association of Jewish Chaplains (NAJC). Rooted in her admiration for the spiritual wisdom of Judaism and her unyielding "joie de vivre," Raquel is driven by a mission to radiate positivity and illuminate the world. Utilizing spiritually integrated psychotherapy modalities, including logotherapy, Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Positive Psychotherapy, Raquel empowers individuals to connect with their inner light, uncover positivity within every circumstance, and cultivate hope for a brighter future. Her unwavering availability to attentively listen to others' concerns empowers individuals to discover meaning, purpose, connection, dignity, self-worth, and hope during times of adversity. Whether it's navigating the uncertainties of life, bolstering self-esteem and confidence, or addressing physical and mental health challenges, Raquel's profound empathy and expertise provide solace in moments of crisis or profound life changes. Raquel also spearheads engaging programs, such as Shabbat/folk stories, and other interactive initiatives for Baycrest residents.
 


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Alessandra Giovinazzo

Medical Secretary

Alessandra is a medical secretary for Neuropsychology and Cognitive Health. Her key roles include assisting with all aspects of administrative management and logistics, scheduling and registering client appointments, managing inventory of tests and supplies, managing psychology health records, and managing day-to-day operation matters.


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Dr. David Fortinsky

General Dentist

Dr. David Fortinsky is a valuable member of our dental team with many years of experience in managing geriatric and medically compromised patients.


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Dr. Samuel Strauss

Specialist in Oral and Maxillofacial Surgery

Dr. Strauss, an Oral and Maxillofacial Surgeon, received his dental degree at the University of Toronto. He was awarded the James Branston Wilmot Scholarship, the Oral B Scholarship, and the Alpha Omega Proficiency Award. He was also a Medical Research Council student. He completed a general dental internship at Mount Sinai Hospital and completed his Oral and Maxillofacial Surgery Residency at Michael Reese Hospital in Chicago. Dr. Strauss is a fellow of the Royal College of Dentists of Canada in Oral and Maxillofacial Surgery. He is also a fellow of the American Academy of Dentists. Dr. Strauss is past president of the Omicron Kappa Upsilon Honors Dental Society and the H M Worth Radiology study club. Dr. Strauss has taught at the University of Toronto in the areas of Oral Medicine, General Pathology, Prosthetic Dentistry, and is currently on Staff in the Graduate Periodontic Department. Dr. Strauss is affiliated with Mount Sinai Hospital and Baycrest Hospital.


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Yael Goldberg

PhD, CPsych

Yael is a psychologist in Austin Centre Virtual Behavioural Medicine program, the director of training for our Pre-doctoral Internship in Clinical Neuropsychology, internship supervisor of the Behaviour Management and Psychotherapy rotation, and a practicum supervisor.  Her primary clinical and research interests focus on behavioural and emotional disturbances associated with CNS dysfunction, and evaluating the effectiveness of intervention strategies aimed at reducing behavioural and psychological symptoms of dementia. Her other interests include evidence-based assessment of responsive behaviour, and family caregiver support.


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Dora Ladowski

PHD, CPSYCH

Dora is a psychologist in the Memory Link program and the Learning the Ropes for Living with MCI program. She is also a course instructor at Glendon College of York University. Her clinical work focuses on the treatment of cognitive changes related to mild cognitive impairment and acquired brain injury. Dora’s research interests include optimizing the assessment and treatment of memory changes in brain injury and illness.


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Carmina Iannuccilli

Administrative Coordinator

Carm supports the Paul and Pamela Austin Centre for Neurology and Behavioural Support, the Sam and Ida Ross Memory Clinic, and the Neuropsychology and Cognitive Health program. She oversees the daily high-level operations in our clinics, handling office and administrative tasks, and encouraging communication between teams and management. She works to enhance our processes and procedures to guarantee that everyday operations run smoothly.


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Jessie Lin

MSW, RSW

Jessie is a social worker with the Learning the Ropes for Living with MCI program. She provides psychosocial support to clients and family members. This includes individual counselling, family and couples counselling, facilitation of psychoeducational support groups and assistance for clients in accessing a variety of resources in their communities.


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Matt McPhee

PHD, CPSYCH

Matt is a psychologist in the Learning the Ropes for Living with MCI® program, an internship supervisor, and a practicum supervisor. He is also a post-doctoral fellow at the Rotman Research Institute. His clinical interests include neuropsychological assessment and intervention with adults and older adults. Matt’s current research program maintains an emphasis on the study of real-world effectiveness of cognitive interventions.


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Morris Moscovitch

PhD, CPsych

Morris is a consulting psychologist in Neuropsychology and Cognitive Health, a senior scientist at the Rotman Research Institute, and professor at the University of Toronto. His research focuses on cognition and memory with a particular emphasis on the neural mechanisms mediating explicit and implicit memory, face recognition, and attention across the lifespan in healthy people and in people with neurological disorders.


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Kelly Murphy

PhD, CPsych

Kelly is a visiting researcher in the Neuropsychology and Cognitive Health program and assistant professor at the University of Toronto. Her research in the program focuses on cognitive changes and memory intervention in mild cognitive impairment, including evaluation of the Learning the Ropes for Living with MCI program.


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Ruby Nishioka

General Secretary

Ruby is the General Secretary for Neuropsychology and Cognitive Health. Her key roles include assisting with all aspects of administrative management and logistics, scheduling and registering client appointments, managing inventory of tests and supplies, managing psychology health records, and managing day-to-day operation matters.


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Farena Pinnock

PHD, CPSYCH

Farena’s clinical and research interests focus on psychological and neuropsychological assessment and intervention with older adults, individuals with severe psychiatric illness, and acquired brain injury, as well as program development.


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Jill Rich

PhD, CPsych

Jill is a visiting researcher with Neuropsychology and Cognitive Health and an associate professor of psychology at York University. Her research interests focus primarily on normal and abnormal memory and cognition (e.g., associative memory, semantic memory, implicit memory, prospective memory), particularly in older adults. She and her students are currently examining factors that impact cognition in neurodegenerative disorders.


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Komal Shaikh

PHD, CPSYCH

Komal is a psychologist in the Goal Management Training® Program and Mental Health Programs, an internship supervisor for the Mental Health rotation, and a practicum supervisor. Her clinical interests include psychological and neuropsychological assessment and intervention with older adults, individuals with severe psychiatric illness, and acquired brain injury. Research interests include everyday impact of cognitive changes in older adults.


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Prathiba Shammi

PhD, CPsych

Prathiba is a consulting psychologist in the Brain Sciences Program at Sunnybrook Health Sciences Centre, and a practicum supervisor. Her role includes clinical neuropsychological diagnostic assessment and consultation, teaching, and clinical supervision. Prathiba’s clinical and research interests include multiple sclerosis and cognition in normal aging.


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Kathryn Stokes

PhD, CPsych

Kathryn is a psychologist in the Sam and Ida Ross Memory Clinic, an internship supervisor of the Neuropsychological Assessment rotation, and a practicum supervisor. She runs outpatient clinical neuropsychology services and is involved in student training. Kathryn’s primary research interests are validation of tools for early detection of cognitive impairment and neuropsychological profiles within neurodegenerative disorders such as posterior cortical atrophy syndromes.


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Angela Troyer

PhD, CPsych

Angie is the program director of Neuropsychology and Cognitive Health, interprofessional practice chief, assistant professor at the University of Toronto, and an adjunct faculty member at York University. Her primary clinical interest is neuropsychological evaluation of MCI and dementia, and memory intervention in normal aging and MCI. Angie’s research interests focus on memory changes across the spectrum of aging, test development, and effectiveness of memory interventions in aging.


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Susan Vandermorris

PhD, CPsych

Susan is a psychologist in the Memory and Aging Program® and the Neuropsychological Evaluation services. She supervises clinical trainees at Baycrest, and serves as an adjunct faculty member in the Psychology Department at York University. In clinical, teaching, and research roles, she works to assess, educate, and empower individuals and families facing changes in memory and thinking skills.


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Brandon Vasquez

PHD, CPSYCH

Brandon is a psychologist in the Memory Link program, an internship supervisor for the Memory Intervention rotation, a practicum supervisor, and assistant professor at the University of Toronto. His clinical interests include neuropsychological assessment of acquired brain injury and cognitive rehabilitation. Brandon’s research interests focus on implicit learning in amnesia, the integration of technology into assessment and intervention of cognitive dysfunction, as well as intraindividual variability in response time.