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Memory Link® is intended for adults (20 to 85+ years) with moderate to severe memory problems related to a neurological event or process causing damage to memory structures in the brain. The program offers individual intervention sessions in the use of commercial technologies and software (e.g., smartphones, tablets) geared toward improving day-to-day memory functioning and independence. Other memory strategies may be covered as appropriate. A psychoeducational support group is also available to individuals, as well as a spousal support group for family members.


The program is best suited for individuals whose dominant complaint is memory impairment. Individuals referred should be medically stable, motivated to participate in memory intervention and able to attend an outpatient clinic. Memory Link® is not intended to address memory problems resulting from neurodegenerative processes such as Alzheimer’s disease, fronto-temporal lobe dementia, Lewy body disease or Parkinson disease. Our program resources are also not adequate for individuals with diffuse traumatic brain injury secondary to motor vehicle accidents. 

How to refer

Referrals are accepted internally from Baycrest and from community service agencies, rehabilitation centres and hospitals. In order to expedite the referral process, referral sources are asked to include medical documents if available (e.g., neuropsychology report; brain imaging; consult reports related to the patient’s neurological and cognitive status).

Please use the referral form below, which can be sent via fax or email.


A one- time $150 program fee. Family members attend at no extra cost and the initial consultation appointment is free. Private health insurance plans may cover the program fee. The program will not turn away those who are unable to pay the program fee.


The Memory Link Handbook: a Memory Intervention Method for Acquired Brain Injury

Memory Link HandbookThis clinical manual is a guide to implementing the Memory Link method of memory rehabilitation, which is appropriate for individuals with non-progressive moderate-to-severe memory impairment. The manual was designed to be used by clinicians working with memory impaired individuals; however, lay individuals dealing with the consequences of memory impairment in a family member may also find it useful.

Learn More about The Memory Link Handbook

Memory Link: Train-the-Trainer

The Train-the-Trainer workshop is designed to support the Memory Link Handbook in training clinicians in how to apply the Memory Link method – an evidenced-based approach to memory intervention for individuals with moderate-to-severe memory impairment.

For more information

The Memory Link Calendar

Memory Link HandbookThis mobile application is a streamlined memory aid designed to be accessible to a wide range of individuals looking for a memory support tool. The simplified user interface is easy to learn and provides event entry guidance for creating reminders and organizing time in a calendar.

Learn More about The Memory Link Calendar