Skip to main content

Information Collection

Baycrest does not collect personally identifiable information about you in any of its domains except when you specifically provide this information on a voluntary basis. For example, when you register for subscription services, or provide your personal contact information for document or information requests from Baycrest. Baycrest will make every effort to ensure that whatever information you provide will be maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Baycrest can’t ensure or warrant the security of any information you transmit to us or from our on-line products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.

Information Sharing

Baycrest will not sell or trade your personally identifiable information to unaffiliated third parties, except successors in interest, without your consent at the time of collection. When we ask for this data, you will have the opportunity to indicate whether you would like to “opt out” of receiving promotional and/or marketing information about other products, services, and offerings from Baycrest and/or any third parties. You can also opt out at anytime thereafter.

However, even if you opt out of receiving any communications from Baycrest, we reserve the right to contact you regarding your account status, changes to the subscriber agreement, and any other matter that might affect our service to you and/or our records on you.

Baycrest may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Baycrest’s rights or property, other Baycrest users, or anyone else that could be harmed by such activities. Baycrest may disclose user information when we believe in good faith that the law requires it.

Automatic Information Collection

Baycrest automatically collects information as part of the standard operating process of its websites.  The information collected includes your internet protocol (IP) address, cookie information and browsing actions and patterns such as user analytics.  A “cookie” means a small text file placed on your computer or device by our websites when you visit certain parts of our websites and/or when you use certain features of our websites.  We use Google Analytics and Meta Pixel cookies to collect information about the use of our websites and preferences and to customize and improve the websites.  You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.  If you disable or refuse cookies, please note that some parts of the websites may become inaccessible or not function properly.

Our websites may contain links to other websites, which may collect your personal information. Baycrest assumes no responsibility for the privacy policies of those other websites. You should read the privacy policies of those websites. We may contract with third party service providers to assist us in better understanding our site visitors and record your browsing habits in order to improve our product and service offerings and customer service. 

Opting Out

Upon request, Baycrest will allow any user to opt out of further promotional contacts at any time. Additionally upon request, Baycrest will use reasonable efforts to allow users to update or correct personal information previously submitted which you may say is erroneous, to the extent that changing the data will not compromise privacy or security interests. Also, upon your request, Baycrest will use commercially reasonable efforts to functionally delete you and your personal information from our database; however, it may be impossible to delete all of your information without some residual data because of backups and records of deletions. Furthermore, your e-mail address will be added to a suppression list that stops any message directed to you before it leaves Baycrest. It is your responsibility, however, to make certain that we have your most current e-mail address.

Should you wish to opt out of any mailing from Baycrest or a mailing you received through information provided to a third party affiliate, please contact Baycrest.

Security Policy

Baycrest is aware of your privacy concerns and strives to collect only as much data as is required to make your Internet and/or product use experience as efficient and satisfying as possible, in the most unobtrusive manner as possible.

Baycrest reserves the right to change this policy at any time. By using this site, you signify your assent to the Baycrest Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the Baycrest website following the posting of changes to these terms will mean you accept those changes. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

If you have any questions, comments, concerns, or suggestions please contact the Baycrest Privacy Office by e-mail at or by phone at 416-785-2500 ext. 6300.

Please review our Social Media User Participation Policy.
For information relating to donations, please see our Baycrest Foundation Privacy Policy.